River tours in Kazan

It is not necessary to call in advance in good weather, but so that there is no doubt, you can find out the latest information. The carrier reserves the right to cancel or reschedule the flight due to weather conditions. In rainy, windy weather, on the day of the walk, it is advisable for the passenger to call back at the phone number indicated on the ticket to clarify the flight schedule.

From The Metro Station Gabdulla Tukaya Square
There is a trolleybus 3 and 5; Bus 1, 6, 53, 54.
The final stop is "River port"
Devyataeva Street, d 1, building 1.
We pass on the right side of the central main building of the Kazan river port. Pick up at the blue checkpoint building, boarding 20 minutes before departure.

Since boarding the ship begins 20 minutes before departure, it is best to arrive 30 to 40 minutes in advance if you do not like to rush. You can also call the number indicated on the ticket to clarify the departure of the ship on the flight.

Return policy!
Ticket refund is possible in case of flight cancellation or postponement. Tickets that have passed validation will not be accepted for refund.
In order to return the ticket, you must write to the e-mail admin@teplohod.info , attach your e-ticket to the letter, specify the reason for the refund.
A refund is a banking transaction. We are sending a request to the bank to cancel the transaction. Then the bank returns the money to the card within 3-5 business days.

It is not necessary to print tickets, you can show them from the screen of your mobile device (tablet or smartphone). Please note that the QR code of the ticket (a square with a pattern) is correctly read, with its help, tickets are validated upon boarding. The tickets are checked by the manager immediately before boarding the ship.

Smoking is allowed on the ship, but in a specially designated place, in the aft part of the main deck of the ship.